One of the usual reasons to get a server of your own is the fact you'll have full control over the software environment and you could install anything you wish. This will allow you to run apps which need specific software in order to be present on the server, which isn't possible with a shared hosting server where you can install software only in the account, but not on a root level. In case you aren't very experienced with this kind of matters, nevertheless, you might come across difficulties since managing a server of your own differs from managing a regular shared web hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, hence our admins can deal with different tasks which should be performed or can resolve various issues that you may face.

Installation and Troubleshooting in VPS Web Hosting

The upgrade is available with all virtual private server packages that we offer and you can add it either during the signup or at any time later on using your billing CP. It includes sixty minutes of custom work on your server, so our administrators can help you with software installation or setup. They could also troubleshoot any piece of software you have already installed in the event that it doesn't work efficiently, so you will not have to waste time to discover what's wrong as they can assist you in a very quick and expert manner. Because this is a one-time upgrade, you'll be able to get it only when you need it and if a particular task takes a shorter period, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is effective when you are unable to do something yourself or if you have our Managed Services upgrade, but the half an hour of custom work it features aren't enough for a certain task.

Installation and Troubleshooting in Dedicated Servers Hosting

You can add the upgrade to any one of the dedicated servers hosting packages that we offer at any time that you need it. In the event that you need any custom work from our admins right after your hosting server is prepared, you may get the upgrade during the hosting server signup process, or if you need something to be carried out later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service includes an hour of work from our administrators on your hosting server, so in case you come across any issues to install a third-party piece of software or some application gives errors and does not work the way it ought to, our specialists shall help you in a very timely manner. If a task takes less than 60 minutes, the rest of the time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is ideal if you don't have much experience with managing a server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it includes.