Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user help crew is trained to instantly address all Linux hosting clients’ inquiries and advice questions. Via our ticketing system, you will be able to send your question and a support crew member will, no doubt go back to you within max 60 minutes. Basically, practice has proved that the ordinary answer time is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is delivered by a crew of trained experts who are able to reply to your question asap. You can easily communicate with the tech support team staff by opening a technical support ticket from your Web Control Panel or by sending us an email. On working days, you can also call us on the phone or use the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require support while working on your sites within the Control Panel, it is possible to always click the Help key and track down your question in the variety of posts that will pop up. We have also turned the majority of the posts into videos. The list of educational videos will load if you pick the Videos press button available in the top right angle.