Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center included in our Web Control Panel features a selection of help articles and frequently asked questions. Aimed towards fixing any common problem that you might possibly have, they are contributed by our support team of professional technicians.

  • Top quality support service
  • Instructional Video Clips

  • We have prepared a selection of how–to video tutorials that detailedly illustrate how to sort out a common problem related to your Linux hosting account. You can find the video clips in the Help section.

  • Intuitive help center
  • A One–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7x365 customer care service and a 1–hour support ticket response time guarantee. Our practiced techs will be at your disposal 24 hours a day to reply to your inquiries and to solve any problem that you could possibly run into. Just submit a trouble ticket from the Help Center section and we will reply back to you immediately.