• 1 hour ticket response
  • 1 hour ticket response

  • We are committed to offering a quick and appropriate solution to each support ticket submitted by a user. Our trained technical support staff members will review your question and will think of the best solution. We offer a 1–hour response time guarantee for all client support tickets. In fact, the average support ticket response time has proven to be 20 minutes.

  • Top quality support service
  • An Exceptional Support Service

  • We’ve got a team of web hosting support techs who are eager to answer all your questions whenever you require support. Almost all our help desk support team representatives have many years of experience in the Linux hosting business, which implies that you can constantly count on prompt and comprehensive answers to your queries.

  • Intuitive help center
  • An Easy–to–Navigate Help Section

  • Built into the Web Control Panel is an easy–to–navigate Help Center, which offers you various sources of information. You can browse through a frequently updated knowledgebase featuring web hosting account management articles and web site management articles, check out our how–to video tutorials or have a peek at our F.A.Q. archive.